Revolutionizing the way residents and expatriates interact with local law enforcement, the massive Dubai Police On The Go Initiative is providing unparalleled public convenience this September 2026. Operating seamlessly Across Dubai, these highly advanced remote facilities and digital platforms offer unmatched 24/7 Availability for your everyday civic needs. By placing these vital accessibility details right at the forefront of your reading experience, you can immediately understand how to resolve minor legal issues, process crucial vehicle paperwork, and report safety concerns without ever needing to step foot inside a traditional police station.
The authorities have successfully expanded this phenomenal customer-centric program to nearly two thousand physical service points, primarily partnering with major automotive hubs like autopro, ENOC, ADNOC, and Emarat stations. This massive expansion, combined with highly sophisticated smart applications, brings law enforcement assistance directly to your local neighborhood. To help you navigate this modern infrastructure, here is a detailed breakdown of the six distinct services you can effortlessly access on the go.
The services you need… right on your way.
Through the #OnTheGo initiative, Dubai Police services are now available at fuel stations across Dubai, 24/7.#DubaiPoliceServices pic.twitter.com/KQQQD90Iqg— Dubai Policeشرطة دبي (@DubaiPoliceHQ) August 27, 2026
1. Simple Accident Reporting
Getting into a minor fender bender is inherently frustrating, but resolving the legal paperwork is now incredibly swift. If your vehicle is still entirely drivable, no physical injuries have occurred, and both drivers agree on the circumstances without any heated disputes, you are highly encouraged not to call the emergency hotline. Instead, you must drive your car to the nearest partnered petrol station and inform the attendant that you need to file a minor accident report. You will be asked to hand over your driving license, vehicle registration card, and insurance details to the staff member. The specially trained attendant will then carefully inspect the vehicles, take clear photographs of the damage, and submit the official paperwork on your behalf. For a standard fee of five hundred and twenty dirhams, you will receive the official police report in both digital and printed formats instantly.
2. Unknown Accident Reporting
Discovering mysterious dents on your parked car or suffering a hit-and-run incident requires swift action, especially since local insurance companies strictly demand an official police report before covering any repair costs. To resolve this, simply bring your damaged vehicle to the closest participating fuel station and request an unknown accident report. The attendant will gather your Emirates ID alongside your vehicle documents, thoroughly photograph the damaged areas, and formally report the incident to the authorities. This crucial documentation costs four hundred and twenty dirhams and provides the exact legal proof you need to immediately initiate your insurance claims without visiting a precinct.
3. Lost Item Delivery Service
Losing a valuable personal belonging can trigger immense anxiety, but the retrieval process has been brilliantly modernized. Individuals who have misplaced their property can easily file a detailed digital report through the official Dubai Police smart app or their dedicated web portal. Once the authorities successfully locate and match your lost item, you will receive an official confirmation. At this point, you no longer need to physically commute to a station to claim your valuables. By simply calling the non-emergency hotline at 901, you can seamlessly arrange for your recovered property to be delivered directly to your home or workplace through a highly secure, officially approved courier service.
4. Cybercrime Reporting via eCrime Hub
In our rapidly evolving digital age, protecting residents from online fraud is an absolute top priority for the local government. The highly sophisticated eCrime Hub serves as a dedicated platform for the swift reporting of malicious digital activities, scams, and cyber threats. Victims of online fraud can easily navigate to the official eCrime website, select the reporting tab, and fill out their personal details using their Emirates ID. The system allows you to upload crucial digital evidence such as screenshots, deceptive emails, or fraudulent receipts. The digital portal operates entirely around the clock, instantly transferring these sensitive reports to specialized cyber departments for immediate investigation.
5. Community Security with Police Eye
Maintaining the impeccable safety standards of the city relies heavily on an active, trusting partnership between the public and the authorities. The Police Eye service brilliantly empowers everyday residents to act as vigilant protectors of their own neighborhoods. Through the main smartphone application, users can easily navigate to the information-sharing section to discreetly report any suspicious activities, public disturbances, vandalism, or reckless traffic violations. Users simply select the specific geographic location on the digital map, attach any supporting photographic or audio evidence, and submit their observations securely to the authorities for prompt action.
6. Labor Grievances via Worker’s Voice
The initiative places a massive emphasis on protecting the fundamental rights of the private sector workforce driving the local economy. Through the Worker’s Voice service, easily accessible via the comprehensive DubaiNow app using a secure UAE PASS login, employees can confidently file both individual and collective grievances against their employers. Whether the specific issue involves unpaid or delayed wages, unsafe physical working conditions, or inadequate housing accommodations, workers can submit their concerns along with supporting multimedia evidence. This seamless digital integration ensures that labor rights are fiercely protected.
هل لديك شكوى؟
أصبحت خدمة “صوت العامل” التابعة لشرطة دبي متوفرة عبر دبي الآن.
تتيح هذه الخدمة للعمال إمكانية تقديم شكاوى فردية أو جماعية تتعلق بالأجور، أو ظروف العمل، أو السكن، أو اشتراطات الأمن والسلامة، ضد الشركات أو المؤسسات حيث يعملون.
حمّل تطبيق #دبي_الآن، المنصة الموحدة… pic.twitter.com/CCcJqSDCW4— Digital Dubai دبي الرقمية (@DigitalDubai) July 9, 2026
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By continuously tearing down bureaucratic barriers and separating these massive services into easily accessible digital and physical touchpoints, the government ensures an incredibly high quality of life for everyone. To ensure you never miss a vital update regarding new governmental apps, local legal shifts, and everything concerning your daily life in the emirate, keep your daily reading focused right here on The Next Dubai.
